Are you a driven customer services professional? Do you put your clients first, whilst adequately balancing their needs and the business drivers of your team and your organization? Then we would like to get in touch with you. We are looking energetic and enthusiastic individual with solid experience in Customer Service to join our team in Panama. This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen.
Customer Care Agent
Panama City, Panama
Handle customer inquiries / requests by telephone and email from 5 different countries (Panamá, Colombia, Costa Rica, Dominican Republic and Venezuela).
Provide product and service information to customers.
Follow up customer inquiries when necessary.
Identify, research, analyze and resolve customer complaints.